Returns Policy
We want you to be completely satisfied with your purchase. If you need to return a product, please review our policy below.
Return Period
You may return products within 30 days of the original purchase date.
Discretionary Returns
If you change your mind, make an accidental purchase, or need to return an item for any reason not listed below, please contact us before sending the item back.
Partial refund applied for returns due to:
Class canceled
Lecturer changed the book
Wrong book purchased by customer
No longer needed
Change of mind
Book shows obvious signs of use
Item not in original condition, damaged, or missing parts for reasons not due to our error
restocking fee will be applied in these cases. The restocking fee helps cover the seller’s costs associated with processing the return.
Before returning an item:
Ensure the product is in its original packaging or suitable protective packaging.
Email us at support@zkbookstore.com to request a return authorization.
Include your order number and reason for return in the email.
Contact Us
If you have any questions about this policy, please contact:
📧 support@zkbookstore.com
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support@zkbookstore.com